There are several reasons as for why we prefer emails. Emails save time, as it will be handled by the most effective person for your enquiry, and mean we can be fully informed and prepared to answer accurately.
Our development team are working hard designing, building and supporting websites, and we can’t guarantee that person will be available on the spot. Some websites can be incredibly complicated to build and need deep concentration and focus for undisturbed periods. If we break that concentration, then our work slows and costs our customers much more money.
We also handle a lot of enquiries that contain a lot of details being discussed, if we didn’t have it in writing and had to remember phone calls, mistakes can be made. We are always here at the end of the phone if you need us, however, if you call us about your website, we’ll always instruct you to send an email detailing everything you need, so that we have written instruction and can’t miss anything.
Buzz Website Solutions
Sycamore Trading Estate
Squires Gate Lane
Blackpool FY4 3RL